General > Installation

Installation of EEUQ App

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khalidsaif:
Hi I am using Windows 10 x64 64 bit. I could not find debug.txt file. Could you let me know where it is exactly?

elhaddad:
It should be in the Windows Documents folder, under a subfolder called EE-UQ.
It may not be generated if EE-UQ did not start.
Can you try downloading EE-UQ again?

elhaddad:
Can you try to use the Event Viewer tool that comes with Windows?
You can click on the start menu then start typing Event Viewer until you see it.
When you start it, it should look like the attached image.
Select Windows Log > Application from the tree on the left side.
then check the list of events in the middle if it has errors like the one I am showing here.
If you find one, it might give us more details about what went wrong.

khalidsaif:
Here are some of the errors

khalidsaif:
here are some more

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