SimCenter Forum

Research in Natural Hazards Engineering => Regional Hazard Simulation (R2D, rWhale) => Topic started by: ekjones on August 26, 2022, 09:04:28 PM

Title: Run at DesignSafe returns status BLOCKED
Post by: ekjones on August 26, 2022, 09:04:28 PM

hi! When I try to run any of the examples at DesignSafe, the status returns BLOCKED and I can't find information on what I am missing. Then when I try to run the example on my own computer, it returns the error of "NO VALID PYTHON - Read the Manual & Check your Preferences". I do not understand what this means. Finally, I deleted the app after it kept crashing upon loading building data. I got it to run once on my computer and the results were all empty.

What am I missing?
Thanks!

Title: Re: Run at DesignSafe returns status BLOCKED
Post by: fmk on August 26, 2022, 09:15:12 PM

Can you open up the Preferences pane for the tool and tell me what is the "Tapis App" that is listed.
thanks.
frank

Title: Re: Run at DesignSafe returns status BLOCKED
Post by: ekjones on September 12, 2022, 08:28:35 PM

Hi yes sorry for the delay, it says "rWhale-stampede-3.1.0u1". I am still having this problem of "NO VALID PYTHON - Read the Manual & Check your Preferences".

Attached is a picture of the preferences for reference!

Title: Re: Run at DesignSafe returns status BLOCKED
Post by: ekjones on September 13, 2022, 06:49:54 PM

Hi! Still having this problem, and cant run at designsafe because there is some sort of issue with my account (I've emailed the helpdesk already but waiting to hear back).

I figured out some of the issues but am still getting a response of "An error occurred in the Python script, the exit code is 1 - Analysis complete with errors - Failed to run the workflow!!!"
Here is an updated photo of my preferences

Title: Re: Run at DesignSafe returns status BLOCKED
Post by: fmk on September 20, 2022, 11:49:59 PM

sorry for delay.
we are going to need to see some log.txt files. Where they are depends on if running locally or remotelly. Can you confirm which.

Title: Re: Run at DesignSafe returns status BLOCKED
Post by: jacklaoda on February 03, 2023, 02:44:34 AM

Hi there, is there any update for this problem? I have the same issue. Thank you so much.

My Email jack110322012@g.ncu.edu.tw

Title: Re: Run at DesignSafe returns status BLOCKED
Post by: jacklaoda on February 03, 2023, 04:19:36 AM

Hi there, is there any update for this problem? I have the same issue. Thank you so much.

My Email jack110322012@g.ncu.edu.tw

Title: Re: Run at DesignSafe returns status BLOCKED
Post by: fmk on February 03, 2023, 08:58:03 PM

There is an updated version of R2D in the preRelease folder that Emmaleah is trying out. If you want to have a look. It is not in the default folder as it spits out some junk messages when uploading files and I want to see what messages are spewing forth if it fails in the upload.