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Messages - AlbertaHolloway

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General Questions / Re: Running on DesignSafe
« on: July 12, 2023, 02:38:12 AM »
Hi, if your WE-UQ simulation on DesignSafe is stuck in the "STAGING_INPUTS" state and is not progressing further, there could be a few potential reasons for this problem. Here are some steps you can try to fix the problem:
     Check your input files: Make sure that all input files needed for your simulation are uploaded correctly and are accessible. Make sure that the file path specified in your simulation configuration is correct.
     Review simulation settings: Double-check the simulation settings you provided, including any parameters or options specific to your WE-UQ simulation. Make sure you have selected the right options and configured the simulation correctly.
     Resource availability: Depending on the current workload and available resources, it's possible that there may be delays in job scheduling and resource allocation. You can check the DesignSafe system status or contact their support team to verify if there are any known issues or delays.
     Contact DesignSafe support: If the issue persists or you're uncertain support about the specific problem, it's recommended to reach out to the DesignSafe team for assistance. They can provide more specific guidance based on your simulation setup and help troubleshoot any issues you may be encountering.
Remember to provide as much detail as possible when reaching out to the support team, including the specific steps you have taken, any error messages received, and any relevant configuration details. This will help them better understand and address the issue.
I hope this helps and I wish you success in solving the problem with your WE-UQ simulation on DesignSafe.

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