Author Topic: Empty results  (Read 13235 times)

sg

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Empty results
« on: March 12, 2021, 08:05:59 AM »
When trying to run example 1 on Design safe, the job runs.  When retrieving the results the output window shows

Code: [Select]
Contacting designsafe to Get Job Details of 7d8908ea-6cdc-45cb-8dd4-7c52c43ef455-007

Contacting designsafe to download remote file inputRWHALE.json

Successfully downloaded file

Contacting designsafe to download remote file input_data.zip

Successfully downloaded file

Contacting designsafe to download remote file hdf.zip

Successfully downloaded file

However a popup appear which says "The results folder is empty" :(

sg

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Re: Empty results
« Reply #1 on: March 12, 2021, 08:24:23 AM »
Same issue arises with example 2.  The folder /Users/sg/Documents/R2D/RemoteWorkDir however does have files in it.

Here is tail end of debug.log
Code: [Select]
00:21:33.583 Debug: "Contacting designsafe to Get Job Status of 8151f2fe-93d0-479d-8708-6bfbd5b9a613-007" ()
00:21:33.843 Debug: "Successfully obtained job status: FINISHED" ()
00:21:38.665 Debug: "Contacting designsafe to Get Job Details of 8151f2fe-93d0-479d-8708-6bfbd5b9a613-007" ()
00:21:38.775 Debug: "Contacting designsafe to download remote file inputRWHALE.json" ()
00:21:39.874 Debug: "Successfully downloaded file" ()
00:21:39.874 Debug: "Contacting designsafe to download remote file input_data.zip" ()
00:21:41.593 Debug: "Successfully downloaded file" ()
00:21:41.594 Debug: "Contacting designsafe to download remote file hdf.zip" ()
00:21:42.579 Debug: "Successfully downloaded file" ()
00:21:44.045 Debug: "/Users/sg/Documents/R2D/RemoteWorkDir" ()
00:21:44.045 Debug: PelicunPostProcessor:  "/Users/sg/Documents/R2D/RemoteWorkDir" ()
00:21:44.046 Debug: FILES IN FOLDER:  ("debug.log") ()

Here is the listing of the RemoteWorkDir:
Code: [Select]
ls -al
total 10384
drwxr-xr-x   6 sg  staff      192 Mar 12 00:21 .
drwxr-xr-x@  5 sg  staff      160 Mar 12 00:21 ..
-rw-r--r--   1 sg  staff       22 Mar 12 00:21 hdf.zip
-rw-r--r--   1 sg  staff     3584 Mar 12 00:21 inputRWHALE.json
drwxr-xr-x  29 sg  staff      928 Mar 12 00:21 input_data
-rw-r--r--   1 sg  staff  5094518 Mar 12 00:21 input_data.zip

sg

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Re: Empty results
« Reply #2 on: March 12, 2021, 10:54:35 PM »
After updating the python path in the preferences pane to a version of Python 3.8, I now get
 a pop up saying "The component ID 8000 is out of range of the components provided", after closing
that pop up the "The results folder is empty" pop returns.

fmk

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Re: Empty results
« Reply #3 on: March 13, 2021, 08:28:11 AM »
the remote jobs should now work again. not 100% sure what exactly happened. sorry for inconvenience.