Author Topic: QUOFEM offline?  (Read 450 times)

STOKLJOS

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QUOFEM offline?
« on: May 23, 2022, 05:38:58 PM »
Hello,

I was trying to run the quofem desktop application this weekend but everytime I submitted a job it says status is blocked. Is the application currently offline? If so when is it expected to come back online?

Thanks,

Josh S.

fmk

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Re: QUOFEM offline?
« Reply #1 on: May 23, 2022, 06:33:46 PM »
are you trying to launch the DCV application at DesignSafe or are you running the application locally?

1) If the former, you need to be part of the DCV allocation at DesignSafe. To gain access submit a ticket requesting access https://www.designsafe-ci.org/help/new-ticket/

sorry about this, it is something we just became aware of and we are updating the dcv tool page with this info.

2) if this message is coming from your desktop application, does the job run locally and is it just failing when you hit the run at designsafe button. If just designsafe, can you open up the applications preferences and tell me what the remote app id is.

thanks
frank